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What is Local Water Done Well?

Local Water Done Well (LWDW) is a programme introduced by central government to reform water services delivery. It takes the place of earlier governments’ Three Waters Reform. LWDW requires all councils to consider how they will manage and deliver water services in the future in a way that is financially sustainable. ‘Water services’ means water supply or drinking water, stormwater and wastewater.

Key changes:

Under Local Water Done Well, city and district councils must:

  • Ensure water services are financially sustainable (self-funded through water charges).
  • Invest in infrastructure upgrades to address historical underinvestment and meet new standards.
  • Set fair prices that reflect the cost of delivering water services.
  • Develop a fit-for-purpose Water Services Delivery Plan for Ministerial approval by September 2025.

These changes will shape how water services are delivered, maintained and regulated in the years ahead.

To meet government-legislated reform, Napier City Council must change the way it delivers water services, explore alternative delivery options, consult with community, and ultimately decide on a path forward to meet the legislative requirements. Through these reforms, Council must ensure it has a firm foundation for success against a backdrop of increasing regulatory requirements and the need for resilient, cost-effective infrastructure.

There are also needs beyond those of new legislation. Our community has told us that Napier’s current delivery model is not meeting their expectations. The work programme required is beyond the capacity of the existing model. Current processes and internal resources hinder the ability to deliver on our ambitious capital programme. Compounding these factors is sufficient access to debt that is limited by current lending rules and regulations. Although significant investment and planning is underway to ensure parts of the network are brought up to appropriate levels, there is much work to do.

The required changes present an opportunity for Napier City Council to respond to the challenges. 

Local Water Done Well recognises the importance of local decision making and flexibility for councils to decide the best way to deliver water services for communities in the future, while ensuring a strong emphasis on meeting environmental, water quality and economic regulatory requirements. 

New Zealand has long been facing growing water infrastructure issues such as ageing assets, underinvestment, and rising costs, which makes it increasingly challenging for councils to maintain and future-proof water services. Local Water

Done Well aims to address these challenges by:

  • Improving the quality and sustainability of water services nationwide.
  • Ensuring water services are future-proofed and financially sustainable (able to pay for themselves).
  • Introducing new economic and quality regulations to raise service standards.
  • Making water service delivery more effective and efficient.

How to have your say

We've provided a number of ways for people to have their say on Napier's Local Water Done Well consultation. Submissions close at 5pm, Sunday 15 June.

  • If you need assistance or would like a copy of the full document, pop in and see the friendly team at our Customer Service Centre, Napier Library or Taradale Library.
  • An online submission form can be completed below.
  • A pdf version of the consultation information is available here.

Do you want to hear from us more often and have your say on other Napier projects?

Join our People's Panel

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